At Biamse, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free return policy to ensure that you can shop with confidence.
Our return policy allows for returns within 30 days of purchase. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received. Proof of purchase, such as a receipt or order confirmation, is required for all returns.
To initiate a return, please contact our customer service team, who will provide you with a return authorization number and instructions on how to return your product. Once your return is received and inspected, we will process your refund or exchange within 10 business days.
Please note that we do not cover shipping costs for returns or exchanges.
If you receive a product that is damaged or defective, please contact our customer service team within 48 hours of receiving your order. We will provide you with a return authorization number and instructions on how to return the product. Once the damaged or defective product is received and inspected, we will process your refund or exchange.
We do not accept returns or exchanges for items that have been customized or personalized, such as perfumes and shoes.
Thank you for choosing Biamse for your shopping needs. We are committed to providing you with exceptional customer service and a hassle-free shopping experience.